COOKIE POLICY (EU)
Last updated: 2026-08-29
This Cookie Policy explains how Mesnerhaus GmbH (“we”) uses cookies and comparable technologies on this website. You can find additional information on the processing of personal data in our Privacy Policy.
1. What are cookies?
Cookies are small text files that a website can store on or read from an end device via the browser. Among other things, they enable essential functions, the secure provision of services, and the storage of consent choices.
2. Consent management with Complianz
We use Complianz to manage your cookie settings. Technically non-essential cookies or comparable access are used only after your active consent. The legal basis is Section 165(3) TKG 2021 and—where personal data are processed—Article 6(1)(a) GDPR. Your decision is stored so it can be taken into account on future visits.
3. Technically necessary cookies and services
Technically necessary cookies and comparable storage access may be used without consent insofar as they are required to provide the website or booking function you have expressly requested. Depending on the specific processing activity, the processing of personal data is based in particular on Article 6(1)(b) or (f) GDPR.
The booking and payment services integrated into or linked from our website include in particular:
- HUGO Hotelsoftware Lungau for room enquiries and hotel bookings,
- aleno for table reservations and event bookings,
- e-guma / Idea Creation GmbH and hobex AG for voucher and payment transactions, and
- Complianz for storing and managing your consent decision.
These external services may use their own technically necessary cookies or comparable technologies as part of the function you access. Their specific processing is also governed by the respective providers’ privacy notices.
4. Statistics and marketing services
At present, we do not use any cookie-based statistics or marketing services such as Google Analytics on this website. Should this change, the relevant services will only be activated after your consent, and this policy and the cookie settings will be updated accordingly.
5. Change or withdraw consent
You may change or withdraw any consent you have given at any time with effect for the future via the cookie settings provided on the website. The lawfulness of processing carried out up to the point of withdrawal remains unaffected.
6. Browser settings
In addition, you can delete or block cookies via your browser settings. If technically necessary cookies are blocked, certain functions—especially booking, reservation, or payment processes—may be restricted.
7. Currency and contact
The categories and services shown in the cookie settings reflect the current technical status at any given time. If you have any questions about the use of cookies, please contact us at office@mesnerhaus.at.